Digital Municipality
Streamline Municipal Operations End-to-End with Digital Municipality
Manage applications, permits, documents, field operations and municipal operations with digital municipality solutions in an integrated and scalable structure.
Decrease in Demand and Application Periods
%
0
Increased Efficiency in Service Processes
%
0
SPIDYA
Phases of
Digital Municipality
Implement Digital Municipal Processes with Low-Code Ease!
01
Request and Application Management
Offer a standardised application experience by gathering service requests, applications and complaints in one place through digital local government.
02
Process and Workflow Management
Make processes traceable, measurable and manageable by automatically directing incoming requests to the relevant departments.
03
Service and Field Operations
Ensure that digital municipality services are delivered effectively in the field, supporting the timely and accurate completion of tasks.
04
Reporting and Digital City Management
Establish a transparent and sustainable management model that supports the digital city vision by managing all service processes based on data through digital municipality administration.
SPIDYA
5 Core Benefits of
Digital Municipality
SPIDYA
Digital Municipal Solutions
What Does It Offer?
Smart Service Request and Application Management
Within the scope of digital municipal services, it collects all service requests and applications in a single centre, enabling you to manage them in accordance with the processes.
What's in it for you!
It eliminates lost requests, misdirected requests and delays; it speeds up the conversion of citizen requests into services.
Document, Archive and Records Management
It enables you to store documents, archives and past transactions in a centralised and organised structure using the digital municipality approach.
What's in it for you!
Dağınık evraklar ve bilgiye erişim zorluklarını giderir; denetim ve geçmiş takibini kolaylaştırır.
Process, Workflow and Approval Management
The workflow assistant defines tasks and approval flows in line with municipal processes and speeds up processes with mobile approvals.
What's in it for you!
Manual tracking reduces email traffic and approval delays; it ensures that business processes are implemented in the field.
Mobile Field and Operations Management
The Android and iOS compatible mobile application enables field teams to manage their tasks in real time and add photographs, documents and barcodes.
What's in it for you!
It resolves issues such as failure to collect data from the field, late reporting and incomplete records; it supports the faster and more accurate completion of services.
Reporting, Progress Tracking and Integration
It makes digital municipal processes measurable with reports tailored to business processes, gain analyses and API integrations.
What's in it for you!
It eliminates the inability to see service performance and data gaps; it provides a robust decision-making infrastructure for digital city management.
SPIDYA
Digital Municipal Solutions
Smart and Efficient Municipal Services!
Transform your operations with digital local government that not only collects requests but also delivers services!
Parks & Gardens Management Module
Manage park, green space and environmental services in a planned and traceable manner within the scope of digital municipal administration. Create healthy, sustainable and liveable urban areas.
Parks & Gardens Inventory Management Module
Track the entire life cycle of all inventory within parks and gardens, from purchase to disposal, end-to-end using a digital municipal approach.
Building Demolition Permit Process Management Module
Manage the demolition permit processes for hazardous structures in a secure, controlled and legally compliant manner through digital municipal services. Track all approvals and steps within a single system.
Veterinary Affairs Management Module
Plan, record and make sustainable the care, treatment and operation processes for stray animals using digital municipality solutions.
Roll Call, Identification, and Verification Module
Manage attendance, identification and verification processes in a centralised and organised manner within the scope of digital municipal administration. Speed up processes and reduce errors.
Citizen Care Services Management Module
Manage care and support services for citizens through digital municipal services. Automatically schedule mobile teams based on availability and workload.
Warehouse & Inventory Management Module
Make warehouse and inventory processes in municipalities transparent and controllable using the digital municipality approach. Monitor material movements in real time.
Parks & Gardens Management Module
Manage park, green space and environmental services in a planned and traceable manner within the scope of digital municipal administration. Create healthy, sustainable and liveable urban areas.
Parks & Gardens Inventory Management Module
Track the entire life cycle of all inventory within parks and gardens, from purchase to disposal, end-to-end using a digital municipal approach.
Building Demolition Permit Process Management Module
Manage the demolition permit processes for hazardous structures in a secure, controlled and legally compliant manner through digital municipal services. Track all approvals and steps within a single system.
Veterinary Affairs Management Module
Plan, record and make sustainable the care, treatment and operation processes for stray animals using digital municipality solutions.
Roll Call, Identification, and Verification Module
Manage attendance, identification and verification processes in a centralised and organised manner within the scope of digital municipal administration. Speed up processes and reduce errors.
Citizen Care Services Management Module
Manage care and support services for citizens through digital municipal services. Automatically schedule mobile teams based on availability and workload.
Warehouse & Inventory Management Module
Make warehouse and inventory processes in municipalities transparent and controllable using the digital municipality approach. Monitor material movements in real time.
F.A.Q
Frequently Asked Questions
What is digital municipality administration, and how does it differ from e-municipality?
Digital municipal administration is not merely about receiving citizen requests online; it involves processing these requests within the organisation, transforming them into services in the field, and managing them in a measurable way.
While e-municipalities typically focus on applications and information provision, digital municipal administration provides end-to-end service management and operational efficiency.
Which municipal departments are covered by digital municipal solutions?
Digital municipal solutions cover all field-based units such as Parks & Gardens, Veterinary Services, Municipal Police, Engineering Services, Warehouse & Stock, and Citizen Services.
Each unit can operate through a single platform tailored to its own work processes.
How are citizen requests managed in digital municipal administration?
Citizen requests are collected via the digital municipal platform, automatically directed to the relevant departments and monitored until the service is completed.
This ensures that requests are not lost, delays are reduced and citizens are provided with a transparent service experience.
How does digital municipal administration contribute to field teams?
Thanks to mobile applications, field teams can receive their tasks instantly, add photos and documents, and complete the process on site.
This structure ensures that services are delivered more quickly and accurately in the field within the scope of digital municipal administration.
How does digital municipal administration improve efficiency in municipalities?
Digital municipal solutions reduce manual processes, accelerate workflows and strengthen interdepartmental coordination. This results in both time and cost savings, while also making service quality measurable.
Can digital municipality solutions be integrated with existing systems?
Digital municipal platforms can integrate with existing municipal software and external systems thanks to API-based integration structures.
This eliminates data silos within the organisation, supporting the digital city vision.