One of the main challenges companies face in achieving their growth targets is dealing with disorganized, inefficient and repetitive business processes. This situation both increases operational burden and can negatively affect customer satisfaction. This is where business process management, Business Process Management (BPM) in English, comes into play. So what is BPM?
Business Process Management (BPM) is a systematic management approach that aims to analyze the business processes of companies and optimize these processes. Supported by different modeling and measurement techniques, BPM not only optimizes existing workflows, but also continuously updates and restructures processes according to changing needs. Increasing in importance with the impact of digital transformation, BPM plays a critical role in increasing operational efficiency, improving resource utilization and strengthening customer satisfaction.
5 Steps to Business Process Management (BPM) Activities
The digital transformation process radically affects not only the technological infrastructure, but also how processes are managed. This is where the question of what is BPM (Business Process Management) and how it creates value for businesses comes into play. For example, a strong BPM approach is needed to effectively use the technologies offered by Industry 4.0 such as the Internet of Things (IoT), artificial intelligence, big data and automation, and to adapt business processes to this new structure. Because BPM forms the basis of flexibility and digital adaptation in business processes with its design, modeling, implementation, monitoring and optimization stages. Here are those phases:
1. Design:
The existing business process is analyzed, deficiencies are identified and a process design is created for ideal operation.
2. Modeling:
The designed process is modeled with possible scenarios and tested how it will work under different conditions.
3. xecute:
The modeled process is tested with a limited user group; if successful, it is commissioned for general use.
4. Monitor:
With real-time monitoring, process performance is measured, bottlenecks and areas for improvement are identified.
5. Optimize:
The process is continuously improved with the data obtained; the aim is higher efficiency and lower costs.
All these stages are the practical equivalent of the question of what is BPM, which focuses on making business processes efficient and sustainable.
What are the Advantages of BPM Applications for Companies?
Efficient management of business processes has always been of critical importance for companies. Since the 2000s, the answer to the question of what is BPM, which has taken its current form with the effect of digitalization, has gained a more concrete meaning, and today BPM is considered one of the most effective management approaches that enable companies to achieve their goals faster and more sustainably.
The main advantages that BPM applications provide to companies are as follows:
1. Management of business processes is established on a systematic and transparent basis. Thus, every step is recorded and end-to-end tracking of processes becomes possible.
2. BPM supports the company’s digitalization vision by improving IT service management and technological infrastructure processes.
3. Audit processes are carried out in a healthier way. Since all transactions are recorded, information on expenditures, personnel permits and other processes can be easily reported during audits.
Thanks to the Reporting Engine feature of Cheetah Low-Code Development Platform, you can automatically receive your data in .pdf or .csv format and make instant analysis with dynamic filters on the dashboard. In this way, you can gain a competitive advantage by increasing operational efficiency in the BPM process, which is an important management model in your company’s digital transformation process!
4. Unnecessary steps are eliminated and resources are used more accurately. Thus, companies gain both in terms of time and budget.
5. Strategic plans are more easily implemented thanks to optimized processes. Thus, companies achieve their long and short-term goals more efficiently.
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