What Is Robotic Process Automation?
Robotic Process Automation is an automation technology that uses software robots to mimic human interaction and perform automated tasks across digital systems. Although it includes the word “robotic,” it does not involve physical robots; instead, it utilizes software-based bots that operate through user interfaces (UI).
One of the greatest advantages of RPA is its ability to be deployed quickly without changing existing IT infrastructure or systems, allowing for seamless integration with platforms like ERP (Enterprice Service Management), CRM, email, Excel, and web applications.
What Does Robotic Process Automation Do?
Robotic Process Automation solutions significantly enhance operational efficiency, particularly in high-volume and repetitive tasks. The primary benefits include:
Automating Repetitive Manual Tasks: Eliminates the burden of routine work through digital bots.
Minimizing Human Error: Ensures 100% accuracy in data-sensitive operations.
24/7 Continuous Operation: Runs business processes around the clock without interruption.
Reducing Operational Costs: Lowers overhead by streamlining resource allocation.
Empowering Strategic Focus: Enables employees to focus on high-value, creative, and strategic initiatives.
In this regard, RPA is a “quick-win” solution that delivers immediate results in the field of business process automation.
How Does Robotic Process Automation Work?
Robotic Process Automation works by precisely mimicking the steps users perform on digital systems. These steps are pre-defined and executed automatically by software bots. The core operational logic of RPA can be summarized as follows:
Operates at the User Interface Level: It interacts with applications just like a human would, without needing back-end modifications.
Mimics Human Actions: It performs tasks such as mouse clicks, data entry, copy-pasting, and moving files.
Ensures Cross-System Integration: It bridges the gap between different platforms, allowing them to work together seamlessly.
Low-Code Configuration: It can be set up with minimal technical knowledge or no coding, making it highly accessible.
Due to these features, RPA can be easily utilized even by non-technical business users to streamline their daily workflows.
Differences Between RPA and ITPA
Robotic Process Automation is often confused with ITPA (IT Process Automation). While both technologies aim for automation, they harbor significant differences in terms of scope, technical depth, and intended use cases.
RPA vs. ITPA Comparison Table
Advantages of RPA and ITPA for Your Business Processes!
Can RPA and ITPA Be Used Together?
Yes. Robotic Process Automation and ITPA are not alternatives to each other; they are complementary. Especially in complex IT environments:
RPA automates manual tasks on the business side.
ITPA provides end-to-end automation at the infrastructure and system level.
This combination delivers maximum efficiency for both business operations and IT management.
Which Business Processes Use Robotic Process Automation?
The most common use cases for Robotic Process Automation include:
Invoicing and Accounting Processes: Automating financial data entry and invoice matching.
Data Entry and Updates: Seamlessly migrating and updating information across multiple databases.
Ticket Management: Automatically opening, routing, and closing support tickets.
Reporting and Dashboard Creation: Compiling data from various sources to generate real-time business insights.
Human Resources Operations: Streamlining employee onboarding, payroll, and record management.
High-volume and rule-based tasks are especially ideal candidates for RPA.
Manage Your RPA and ITPA Processes with Low-Code!
Automating repetitive tasks with Robotic Process Automation and complex IT management (ITSM) operations with ITPA is a strategic advantage. However, having the right infrastructure is critical to launching these automation projects quickly without code dependency.
Low-code platforms step in at this exact point, allowing business units to design their own solutions while reducing the workload on IT teams. This democratizes automation and accelerates your digital transformation speed.
Cheetah Low-Code Platform offers a flexible infrastructure that enables you to visually model your Robotic Process Automation and ITPA processes, integrate them with existing systems, and manage them from a single center. This allows you to transform your automation ideas into functional applications without the need for long development cycles.
Once your automation roadmap is clear, we can discuss how to build these processes more quickly and effectively.
