Mobile App
Your Digital Processes from the Field via Mobile App!
Track processes instantly with the iOS and Android-compatible Cheetah Platform mobile app! Ensure uninterrupted operations and keep your data up-to-date with offline support.
Cheetah
Low-Code Platform
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Mobile App
Problem & Solution
CURRENT STATE
Field teams must return to the office or open a desktop just to view work orders.
Critical notifications are sent via email, leaving field workers unaware for hours.
Data entry is impossible in offline areas, leading to lost information.
Technical service teams cannot upload photos or files on-site, delaying entry until they return to the office.
Managers cannot see the real-time status of the field team, complicating coordination.
CHEETAH İLE
Mobile APP
Manage work orders, tickets, and tasks instantly from the field via the mobile app.
Receive instant push notifications—SLA warnings, new assignments, and approvals are right in your pocket.
Enter data in offline areas with Offline Mode; data automatically synchronizes once connected.
Capture photos, attach files, and collect digital signatures instantly through the mobile app.
Managers track the real-time status, location, and task progress of the entire field team.
Mobile App Features
Everything You Need in the Field, All in One App!
Work Order & Ticket Management
View, update, and close all assigned work orders and tickets directly through the mobile app. Open new tickets, update statuses, and add notes all from a single screen. Data synchronization between the field and the office is instantaneous.
- Mobile work order management
- Easy operation from a single screen
- Instant office-field synchronization
Offline Working Mode
In areas with no internet connection—such as basements, factory floors, or remote locations—the app continues to function seamlessly in offline mode. Data entries, photos, and updates are stored locally and automatically synchronized once a connection is re-established.
- Offline work
- Automatic sync upon connection
- Uninterrupted access in tough conditions
Instant Push Notifications
Receive instant push notifications for new assignments, SLA warnings, approval requests, and workflow updates. Critical alerts reach your pocket without waiting for emails. Notification preferences can be personalized.
- Instant mobile notifications
- Critical SLA and approval alerts
- Customizable notification preferences
Photo, File & Signature
Take photos in the field and attach them directly to tickets. Upload PDFs, log files, and documents via mobile. Collect customer or user signatures digitally—eliminating paperwork completely.
- Mobile data collection
- Direct photo and file uploads
- Paperless processes with digital signatures
Workflow & Approval Management
View pending approval requests directly in the mobile app and approve or reject them with a single tap. Advance workflow steps straight from the field. Managers can track and oversee processes even while traveling.
- Mobile approval management
- One-tap quick approve or reject
- Continuous remote process tracking
Real-Time KPIs & Reports
View dashboard KPIs and reports instantly through the mobile app. Field managers can track team performance, open ticket counts, and SLA compliance rates from anywhere.
- Mobile reporting
- Team performance and SLA tracking
- Instantly updated metrics
Benefits of the Feature
The Mobile App's
Impact on Operations
Boost Field Productivity
According to research, field teams using mobile work order management increase their first-time fix rate by 25%. Time-wasting delays like returning to the office, waiting for information, and manual data entry are completely eliminated. Technicians complete more tasks per day.
Mobile Work Order Efficiency
Seamless Field-to-Office Integration
Real-time synchronization is established between the mobile app and the Cheetah platform. When a technician updates a ticket in the field, the manager in the office sees it instantly. Information flows uninterrupted, ensuring flawless coordination.
Real-Time Synchronization
Secure Enterprise Mobile Access
Role-based access control (RBAC) extends directly to the mobile app. Technicians only see their assigned tasks, while managers monitor the entire team. Enterprise security standards are strictly preserved with biometric authentication and session timeouts.
Enterprise Mobile Security
Step by Step
How it Works?
Download & Log In
Download the Cheetah mobile app from the App Store or Google Play. Log in with your existing Cheetah account—with a single click via LDAP or Google SSO.
View Your Tasks
All assigned work orders, tickets, and pending approval requests are listed on the main screen. Filter them by priority, date, or category.
Manage from the Field
Updating tickets, attaching photos, collecting signatures, giving approvals—all actions are done directly via mobile. Keep working seamlessly even in offline areas.
Instantly Synced
Every update you make is instantly reflected on the platform. The office team sees field changes in real time, completely eliminating data inconsistency.
Use Cases
Who Uses it?
Field Technician
Technical Service & Maintenance
I view my work orders directly from the mobile app, take and attach photos on-site, collect the customer’s signature, and close the ticket—all without ever going back to the office. I complete 3 to 4 more work orders every day.
Increased Field Productivity
Field Manager
Team Coordination
Even while traveling, I can track my team’s status. Who is working on which work order, the current SLA status, which tickets are delayed—it’s all right there in the mobile app. I can grant critical approvals straight from the field.
Management from Anywhere
Factory & Production Team
Offline Environments
There is no internet connection on the factory floor. We enter data in offline mode, and it synchronizes automatically as soon as we step out. We don’t have to fill out paper forms and manually enter data anymore.
Paperless Field Operations
SPIDYA
Cheetah Low - Code Features
Turn your processes into products and applications in no time with the features of the Cheetah Low-Code Development Platform!
F.A.Q
Frequently Asked Questions
Does the Cheetah mobile app work on iOS and Android?
Yes. The Cheetah mobile app can be downloaded from both the App Store (iOS) and Google Play (Android). It is fully compatible with devices running iOS 14 and above, and Android 8.0 and above. Tablet support is also available.
How does offline mode work?
When the internet connection is lost, the app automatically switches to offline mode. In this mode, you can still update tickets, enter data, attach photos, and fill out forms. All changes are stored locally on the device and automatically synchronized with the platform once the connection is re-established.
Is data synchronization with the desktop platform real-time?
Yes. In online mode, every change made in the mobile app is reflected on the Cheetah platform in real time. An office manager can see that a field technician has updated a ticket on the desktop platform within seconds.
What permission and access restrictions apply to the mobile app?
The platform’s role-based access control (RBAC) is fully enforced within the mobile app. While a technician only sees their assigned tasks, a manager can monitor all team data. In case a mobile device is lost, remote log-out and data wipe options are available.
Can approvals be granted via mobile?
Yes. Pending approval requests arrive as notifications in the mobile app, allowing you to approve or reject them with a single tap. Multi-tier approval processes can also be managed via mobile—ensuring processes never stall, even while you are traveling.
Is biometric login supported?
Yes. Fast and secure login is supported via Touch ID (fingerprint) and Face ID (facial recognition). Users can also log in using LDAP and Google SSO. PIN and session timeout settings can be configured in alignment with corporate security policies.
Is there an additional fee for the mobile app?
No. The Cheetah mobile app is included in the platform license. Both the iOS and Android versions can be downloaded and used by all platform users at no additional cost.
Contact Us
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Contact us for digital solutions tailored to your business processes.
Let us analyze your needs and create a clear roadmap.
Let us analyze your needs and create a clear roadmap.