History Management
Track Changes
and Roll Back via
History Management!
Monitor all modifications, user actions, version history, and updates with Cheetah Platform’s history management. Revert to any previous version with just one click.
Audit Log · Change Tracking
All
Changes
Access
Deletions
Search user or object...
User deleted
DELETE
user.delete · ID: usr_4821 · Reason: Resignation
SLA duration updated
UPDATE
sla.response_time: 4h → 2h · sla.resolution_time: 8h → 4h
Role permission changed
PERMISSION
permission.export: false → true · permission.delete: false
100%
Coverage
∞
Log Retention
GDPR
Compliant
History Management
Problem & Solution
CURRENT STATE
When an audit occurs, the question "Who made this change?" remains unanswered.
A critical record has been deleted — it is unknown when or by whom.
Access to personal data within the scope of KVKK (GDPR) cannot be tracked.
Log records cannot be provided during the ISO 27001 certification process.
The entire system history is scanned manually to detect a suspicious change.
WITH CHEETAH
History Management
With the audit trail, every change is automatically recorded with who, what, and when information.
All modifications, including deleted records, are kept in a rollback-ready history log.
Every access to personal data is logged, and ready-to-use reports are generated for KVKK (GDPR) audits.
ISO 27001 compliant log records and audit evidence are always ready.
Advanced filtering allows searching by user, object, transaction type, or date.
History Management Scope
What Does History Management Track?
Data Changes
Creation, update, and deletion processes. The old value, new value, and the user who made the change are recorded.
- CREATE
- UPDATE
- DELETE
Access Logs
Who accessed sensitive data, reports, and files, when they accessed them, and from which IP address they originated are all recorded.
- VIEW
- EXPORT
- DOWNLOAD
Configuration Changes
Changes in SLA rules, role permissions, workflow definitions, and system settings are stored with time stamps.
- CONFIG
- ROLE
- WORKFLOW
Authentication
Login, logout, and failed login attempts. Suspicious access patterns and unauthorized login attempts are monitored.
- LOGIN
- LOGOUT
- FAILED
Feature Benefits
Operational Contributions of
History Management
Every Change Under Record
Every update on the platform — data modifications, configuration updates, status transitions — is stored with details of who made it, when it was made, and the exact change from the old value to the new value.
Full Change History
Audit Readiness
An audit trail is a mandatory requirement for KVKK (GDPR) and ISO 27001 compliance. Cheetah’s logging infrastructure provides audit evidence automatically, eliminating the need for manual report preparation and accelerating certification processes.
Audit Evidence & Compliance
Corporate Memory
During staff turnovers, project handovers, or long-term reviews, history management keeps corporate memory alive. Why a workflow was configured this way, or when an SLA rule was changed — all decisions remain fully traceable.
Corporate Memory
Step by Step
How it Works?
Automatic Recording
Every transaction on the platform is automatically logged in the background. No extra configuration is required — the audit trail works right out of the box.
Old & New Value
In every change record, the previous value and the new value are stored side by side. It is clearly visible what has changed; just one click is enough to revert to the desired version.
Filter & Search
Advanced filtering based on user, object, transaction type, date range, and IP. Access the specific records required for audits within seconds.
Report & Export
Generate audit-ready PDF or Excel reports with history management. Define alert rules for specific events. Log integrity is preserved and securely stored.
Use Cases
Who Uses History Management?
CISO / Security Team
Security Monitoring & Incident response
A workflow was accidentally changed, and requests started going to the wrong team. Thanks to history management, we saw exactly what changed and rolled back to the previous version with a single click. The issue was resolved in 3 minutes
Error Fixed Instantly
Compliance & Legal Team
KVKK (GDPR) & Audit Readiness
When SLA rules change, what was altered, what the old value was, and what the new value is—everything is clearly visible thanks to history management. There are no more ‘I didn’t change it’ arguments; the system speaks for itself.
Transparent Change Tracking
IT Manager
Change Management
A newly onboarded team member accidentally deleted a critical piece of data. Thanks to history management, we saw the exact content of the deleted record and restored it. Nothing is permanently lost.
Complete Change Traceability
SPIDYA
Cheetah Low - Code Features
Turn your processes into products and applications in no time with the features of the Cheetah Low-Code Development Platform!
F.A.Q
Frequently Asked Questions
What is history management?
History management is a feature that creates a change history for every action performed on the platform. Data updates, configuration changes, status transitions, and deletions are automatically recorded with details on who made them, when, and the exact shift from old to new values. This infrastructure creates an audit trail, simplifies version tracking, and allows unintended changes to be rolled back.
How long are history records retained?
The retention period for history management records can be configured according to your organization’s data retention policies. Short-term logging can be defined for operational needs, while long-term version history can be set for compliance and corporate memory. Longer or unlimited retention options can also be applied to critical records.
Is it possible to restore a deleted record?
Yes. History management stores the final state of deleted records. Authorized users can view the details of a deleted record and perform a restoration with a single click. This ensures that accidentally deleted data is never permanently lost.
How can I see the differences between two versions?
You can perform a version comparison by selecting two different versions in the history management panel. Modified fields are clearly highlighted, with the old value and the new value listed side by side. This allows for easy analysis of which user made what change.
How do I search through history records?
Advanced filtering can be performed using criteria such as username, email, transaction type, affected object, date range, IP address, and change type. This allows you to quickly locate the relevant change history, review past logs, and export them when necessary.
Which objects are covered by history management?
History management covers tickets, SLA rules, user and role definitions, workflow configurations, form designs, service catalog items, and other platform objects. A distinct version history is maintained for each object, enabling object-based filtering.
Can the history of deleted records be viewed?
Yes. Operating on audit trail principles, history management stores all changes, including deleted records. You can view who performed the deletion, when it occurred, and the final state of the record. This fully supports your auditing, compliance, and data security processes.
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