Seamlessly Integrate All Your Systems with REST API / SOAP API
REQUEST BODY
"title": "VPN Connection Issue",
"category": "network",
"priority": "high",
"sla_id": "critical-it"
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{
"id": "ticket_4823",
"status": "open",
"sla_deadline": "2026-04-28T18:00:00Z",
"created_at": "2026-04-28T14:00:00Z"
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ACTIVE INTEGRATIONS
Problem & Solution
CURRENT STATE

WITH CHEETAH
REST API / SOAP API
The Next-Generation Integration Standard
REST API
The lightweight & fast integration standard
SOAP API
The legacy & enterprise system standard
Pre-Built Integrations with Popular Systems
Operational Benefits of
REST API Integration
80% Faster
Integration
While traditional API integration projects take an average of 4 weeks, Cheetah’s REST API infrastructure and pre-built connectors drastically reduce this timeframe. Visual integration tools also empower non-technical teams to build integrations effortlessly. Development costs are reduced by up to 90%.
Rapid REST API integration
One Platform, Entire Ecosystem
ERP, CRM, accounting, HR, and ITSM systems are seamlessly connected through Cheetah. Data silos are eliminated, duplicate data entry comes to an end, and data inconsistencies are prevented. Cheetah both consumes external REST APIs and exposes its own robust REST API to other systems.
Legacy
Modernization
Thanks to native SOAP API support, older legacy systems that do not offer REST APIs can easily be integrated into the platform. Through SOAP-to-REST conversion, legacy systems gain a modern interface—allowing you to modernize your infrastructure without the risk of replacing core systems. While 93% of IT leaders struggle with legacy modernization challenges, Cheetah solves this problem out of the box.
SOAP-to-REST Conversion
How It Works
Define Your System
Enter the REST API or SOAP endpoint details of the system you want to integrate into Cheetah. Choose from pre-built connectors if available, or easily define a custom connector.
Configure Authentication
Map Your Data
Map the fields of your source system with Cheetah fields. Easily define data transformation rules, filters, and conditions using visual tools, then verify everything in a test environment.
Trigger & Monitor
Who Uses It?
System Architect / Developer
Enterprise Integration
I completed the REST API integration between Uyumsoft ERP and Cheetah in just 2 days. Normally, this would be a 3 to 4-week project. The API documentation is clear, and the sandbox environment is highly intuitive. Subsequent integrations went even faster.
Finance & Accounting
Team
Legacy System Integration
Our Logo accounting system utilizes a SOAP API. Thanks to Cheetah’s native SOAP support, we pull invoice data automatically. The burden of manual data entry and error correction has been completely eliminated.
Operations
Director
System Consolidation
We used to pull data from 5 different systems and merge them manually in Excel. Since setting up the REST API integrations, all data flows automatically into Cheetah. Weekly reporting dropped from 4 hours down to just 5 minutes.
Cheetah Low - Code Features
Turn your processes into products and applications in no time with the features of the Cheetah Low-Code Development Platform!
Frequently Asked Questions
What is a REST API and why is it important?
What is the main difference between a REST API and a SOAP API?
REST APIs use the lightweight JSON format, operate via standard HTTP methods, and are the preferred choice for modern systems. On the other hand, SOAP APIs are XML-based, feature a strict contract structure (WSDL), and are typically preferred in industries like banking and finance due to rigorous compliance requirements. Cheetah natively supports both; the right protocol is automatically selected based on the system you are connecting to.
Can I integrate legacy systems that do not support REST APIs?
Yes. Thanks to Cheetah’s native SOAP API support and SOAP-to-REST conversion capability, older systems that do not offer REST APIs can be seamlessly integrated into the platform. A modern API layer is created on top of Cheetah without altering the core legacy system. This approach is the most common and cost-effective method for legacy modernization.
Is a developer required for REST API integration?
For simple integrations, Cheetah’s visual integration tools empower non-technical users to build connections effortlessly. For complex data transformations and custom business logic, developer support is recommended. Additionally, pre-built connectors can be deployed out of the box with zero development required.
How is API security ensured?
REST API connections are secured using OAuth 2.0, API Keys, and JWT tokens, while SOAP connections implement the strict WS-Security standard. All credentials are encrypted and stored securely, and all API calls are transmitted safely via TLS encryption. Rate limiting and IP restrictions are also utilized to prevent abuse.
Can API calls be monitored?
Yes. All REST API and SOAP API calls are fully logged, tracking requests, responses, status codes, and response times. You can easily define automatic notifications and retry mechanisms for failed calls. Furthermore, API performance and error rates can be monitored in real time via the central dashboard.
Does Cheetah expose its own REST API?
Yes. Cheetah doesn’t just connect to external systems; it also exposes its own robust REST API to third-party applications. This allows external tools to seamlessly access tickets, work orders, or user data within Cheetah via REST API. This bidirectional approach ensures a true API-first integration architecture.
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